Testimonials from Customers
EXCELLENT Based on 88 reviews James Ellison2025-04-05Trustindex verifies that the original source of the review is Google. If I could give more stars, I would. Coastal goes above and beyond expectations. I had an issue with my pump discovered at 3pm on a Friday and they came out at 630 to fix it and get things running. If Coastal is not your pool company, it needs to be! Super company! Home2025-04-02Trustindex verifies that the original source of the review is Google. We're fortunate to have Coastal HQ just up the road from us. We asked around about pool companies and the general consensus was, go with Coastal - they're a solid company AND they're less expensive than the competition. We're glad we did. They built us a really beautiful pool, on time, and on budget. Thanks much to the Coastal team/family - Chris, Dani, Jose and Brad. We recommend them without reservations. Also, we use Coastal for pool maintenance and for opening/closing the cover. Mark and Lara and all the staff have been fantastic. Keep it up Tanya Brown, LGSW, LMSW, MSW2025-04-01Trustindex verifies that the original source of the review is Google. I recently had a pool installed by Coastal Pools and I couldn’t be happier with the results! From the initial consultation to the final installation, the entire process was professional. The team was incredibly knowledgeable and helped me design the perfect pool for my backyard. They took the time to listen to my ideas and offered valuable suggestions to enhance the design. Additionally, the quality of the materials used and the craftsmanship is top-notch. What stood out to me most was the level of customer service. The crew was worked diligently to ensure everything was done right. They kept me updated throughout the process and made sure I was satisfied every step of the way. Since the pool has been installed, it’s been nothing short of amazing. It's both beautiful, functional, and the maintenance team has been excellent in keeping it in great shape. If you’re considering a pool installation or any pool-related services, I highly recommend Coastal Pools. David Donovan2025-03-31Trustindex verifies that the original source of the review is Google. Cheerful, friendly service. Right on time. Helped store the winter cover for me. All good! Michele Cosby2025-03-27Trustindex verifies that the original source of the review is Google. Coastal Pool just completed our pool installation and we are absolutely delighted with the finished product. Coastal has been an amazing partner throughout the pool building process. Their communication, quality of craftsmanship, and customer service have been excellent! We really enjoyed working with the pool professionals at Coastal, and especially found John Arnold , Dani Hurlburt and Lee Petty to be incredibly responsive and helpful throughout the project. We highly recommend Coastal Pools! Michele and Cam Cosby Ken Smith2025-03-24Trustindex verifies that the original source of the review is Google. Our experience with Coastal pools was awesome. It took only four months from our first appointment with Chris in sales to completion. Along the way supervisors, Chris G. and Brian were our main contacts for any project questions. They were always dependable and responded quickly. Outside contractors for electric (Kenny) and Landscaping (Nick) did great jobs and took extra pride in their work especially Nick who did a great job with our new patio area attached to the pool. Mitch had us attend "Pool School" where we learned how to use our new equipment and did it well with patience and he had a great sense of humor. Lastly Dani, She was awesome to deal with and organized the whole project behind the scenes from the home office. She directed us on how to use the company portal which made scheduling/payments so easy. As you can see we highly recommend Coastal Pools. Our pebble finish was Irish Mist, initially had some second guessing on that choice but as you can see it turned out fantastic! Lorri King2025-03-20Trustindex verifies that the original source of the review is Google. I wanted to share my wonderful experience with Coastal Pools. My family and I have wanted a pool for the last six years. We initially contacted your company, along with three other local companies, in 2019. At that time, we narrowed our choices down to two companies, including Coastal Pools. Unfortunately, we had a family death and had to postpone the project. We contacted Coastal Pools again in 2021. However, due to the price increases related to COVID, the project was slightly out of our budget. I never stopped thinking about a pool, though! We contacted Coastal Pools again in November 2024, and decided to move forward with the project! From the initial consultation with the salesman to the completion of the build, everything has been seamless. Their communication is outstanding. They keep you informed every step of the way, sending emails and following up with calls to ensure every change is well communicated and understood. Dani, Lee, Nick and John have been wonderful to work with. Lee, our project manager is patient, very knowledgeable and helps guide and direct each step of the build. John our salesman helped us design a project that far exceeded our dreams! Dani has been a delight to work with. She communicates effectively and works with you if there are budget. constraints. Nick who has been handling our patio build has been superb to work with. I trust them all and that says a lot. I can't say enough good things about Coastal. I am confident if your family goes with Coastal you will be pleased! Riley Klepper2025-03-13Trustindex verifies that the original source of the review is Google. Jenna is super friendly, very knowledgeable and walked us through the saltwater conversion with ease. Really looking forward to enjoying our pool again thanks to her. ~Buddy Klepper Matt Z2025-02-25Trustindex verifies that the original source of the review is Google. I have yet to move ahead on our pool but I have had extensive talks with salesperson John A. Its clear these guys are very reputable and definitely pool experts.
Request an On-Site Pool Consultation
During your design meeting, we will go over everything to create a unique to your property pool and patio design, as well as looking over a wide variety of materials for your project.
From Standard Tile and Coping Selections to Custom Cut Natural Stone materials we have a showroom that will help make your vision come to life.